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4.2 | 292 Reviews

5.0 cu. ft. Top Load Washer with Active WaterJet in White

Samsung WA50R5200AW

16 In Stock at Warehouse! *Please call us for product availability

Available in 2 Color(s)

Features

  • Easily pretreat tough stains with our built-in water faucet, while doing bigger loads and less laundry with the large 5.0 cu. ft. capacity.

Quick Specs

  • Type: High Efficiency Top Load Washer
  • Width: 27.5"
  • Height: 44.6"
  • Depth: 29.4"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact Sun Valley Appliance for more details.

 
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Fit More for Fewer Loads

Our large capacity, 5.0 cubic feet drum means you can wash more items in a single load and spend more time doing the things you love.

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Pretreat with a Push of a Button

A built-in water faucet lets you easily pretreat soiled or heavily stained clothes with a press of a button. Scrub items right inside your washer, no laundry room sink needed.

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Effortlessly Reach Items

Our new EZ Access tub is shallower without sacrificing capacity, so you can easily reach the bottom of the washer tub to remove clothes after the cycle finishes.

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Maximize Water Levels

Maximize the water level used during your washing cycle by selecting the Deep Fill option* before starting your laundry. Deep Fill automatically adds extra water at the right time to ensure that all your items are thoroughly soaked.

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Easy to Troubleshoot

Easy troubleshooting from the convenience of your smartphone*. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

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Quiet Washing Anytime, Any Place

Do your laundry without disturbing anyone at any time and in any place. Innovative VRT Plus™ technology reduces noise and vibration for quiet washing.

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Swirl+ Tub Interior

Improved drum pattern extracts more water more quickly during the rinsing cycle and prevents fabrics from snagging during washing.

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Keep your Washer Fresh and Clean

Keep your washer fresh and clean with Self Clean technology, which eliminates dirt and bacteria that can form in any washer tub. Self Clean will notify you every twenty wash cycles when it is time for a cleaning.

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Soft Close Lid

Soft Closing Lid closes safely, gently and quietly.

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ENERGY STAR ® Certified

ENERGY STAR ® Certified,* so you can save money by using less energy without sacrificing performance or functionality.

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Easier Use, for Everyone

Aiding the visually and hearing impaired, your washer and dryer now features audio assistance, playing a different sound for each option, and braille right next to key control panel buttons.

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Perfect Pair

Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room.

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Get Ready for Delivery

Check to make sure your appliance will fit and that your home is accessible for delivery.

Fit More for Fewer Loads Our large capacity, 5.0 cubic feet drum means you can wash more items in a single load and spend more time doing the things you love.

Pretreat with a Push of a Button A built-in water faucet lets you easily pretreat soiled or heavily stained clothes with a press of a button. Scrub items right inside your washer, no laundry room sink needed.

Effortlessly Reach Items Our new EZ Access tub is shallower without sacrificing capacity, so you can easily reach the bottom of the washer tub to remove clothes after the cycle finishes.

Maximize Water Levels Maximize the water level used during your washing cycle by selecting the Deep Fill option* before starting your laundry. Deep Fill automatically adds extra water at the right time to ensure that all your items are thoroughly soaked.

Easy to Troubleshoot Easy troubleshooting from the convenience of your smartphone*. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

Quiet Washing Anytime, Any Place Do your laundry without disturbing anyone at any time and in any place. Innovative VRT Plus™ technology reduces noise and vibration for quiet washing.

Swirl+ Tub Interior Improved drum pattern extracts more water more quickly during the rinsing cycle and prevents fabrics from snagging during washing.

Keep your Washer Fresh and Clean Keep your washer fresh and clean with Self Clean technology, which eliminates dirt and bacteria that can form in any washer tub. Self Clean will notify you every twenty wash cycles when it is time for a cleaning.

Soft Close Lid Soft Closing Lid closes safely, gently and quietly.

ENERGY STAR ® Certified ENERGY STAR ® Certified,* so you can save money by using less energy without sacrificing performance or functionality.

Easier Use, for Everyone Aiding the visually and hearing impaired, your washer and dryer now features audio assistance, playing a different sound for each option, and braille right next to key control panel buttons.

Perfect Pair Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room.

Get Ready for Delivery Check to make sure your appliance will fit and that your home is accessible for delivery.

Features

  • Easily pretreat tough stains with our built-in water faucet, while doing bigger loads and less laundry with the large 5.0 cu. ft. capacity.
Key Features
Vibration Reduction Technology™ Yes
ENERGY STAR® Certified Yes
Standard Features
Total Capacity (cu. ft.) 5.0 cu. ft.
Number of Preset Wash Cycles 10
Deep Fill Yes
Child Lock Yes
Soft Close Lid Yes
EZ Drawer Yes
EZ Drawer Dispenser Yes
EZ Door (Damping) Soft Close Lid
Tub Interior Swirl+
Wash Cycles
Normal Yes
Heavy Duty Yes
Permanent Press Yes
Quick Wash Yes
Rinse + Spin Yes
Delicates Yes
Whites Yes
Self Clean Yes
Wash Options
Spin Only Yes
Smart Care Yes
Child Lock Yes
Pre-Soak Yes
Delay End Yes
Alarm Off Yes
Soil Levels
Heavy Yes
Medium Heavy Yes
Normal Yes
Medium Low Yes
Light Yes
Temperature Levels
Hot Yes
Warmer Yes
Warm Yes
Cool Yes
Cold Yes
Spin Speeds
High Yes
Medium High Yes
Medium Yes
Low Yes
No Spin Yes
Detergent
Bleach Yes
Main Yes
Fabric Softener Yes
Power
Voltage / Frequency 120V / 60Hz
Ampere 15 Amps
Energy Usage
IMEF 2.06
IWF 4.3
Energy Gallons / Year 6343
ENERGY STAR® Certified Yes
Electrical Ratings
Cycle Time (AHAM 8lbs) 56 min.
Dimensions
Washer Capacity 5.0
Product Dimensions 27.5" W x 44.6" H x 29.4" D
Shipping Dimensions 31.2" W x 46.8" H x 30.1" D
Weight
Product Weight 130.1 lb.
Shipping Weight 138.9 lb.
Design
Color White
Display Color (LED) Ice Blue
Display Type 18:88 LED
Door Type Transparent
Matching Dryer
Electric Dryer DVE50R5200W/A3
Gas Dryer DVG50R5200W/A3
Awards and Certificates
J.D. Power Awards Yes

Quick Specs


  • Appearance

  • Type: High Efficiency Top Load Washer

  • Dimensions

  • Width: 27.5"
  • Height: 44.6"
  • Depth: 29.4"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.

Samsung Black Friday 3-Piece Appliance Promotion

Offer Expires: 11/3/2021 to 12/1/2021 Must be postmarked by: 3/1/2022

Receive 10% back on purchase of 3 or more qualifying Samsung appliances. Rebate form must be postmarked by 3/1/2022.

Samsung Black Friday Savings Kitchen and Laundry Package Rebate

Offer Expires: 11/3/2021 to 12/2/2021 Must be postmarked by: 1/2/2022

Receive up to a $500 rebate with purchase of 2 or more qualifying Samsung Appliances. Rebate form must be postmarked by 1/2/2022.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.2 out of 5

80% of reviewers recommend this product.

1 Stars

DISAPPOINTED

Dabb 11/12/2021

do not purchase. i was so excited to purchase a new washing as it had been over 10 years since my last new purchase. however, once we got the machine home, i turned it on to use the active waterjet feature. when i pressed the button to enable the water jet, the button broke. returned it to the place of purchase and exchanged it for another one. the machine was delivered the next day. after a few cycles, i began to notice that the clothes where just as dirty as when i had washed them also the top of the clothes were completely dry and the waterjet button broke again. sur and utter disappointment. returned this one as well and left without a machine
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DISAPPOINTED

Dabb 11/12/2021

do not purchase. i was so excited to purchase a new washing as it had been over 10 years since my last new purchase. however, once we got the machine home, i turned it on to use the active waterjet feature. when i pressed the button to enable the water jet, the button broke. returned it to the place of purchase and exchanged it for another one. the machine was delivered the next day. after a few cycles, i began to notice that the clothes where just as dirty as when i had washed them also the top of the clothes were completely dry and the waterjet button broke again. sur and utter disappointment. returned this one as well and left without a machine
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not buy!

Emma 11/11/2021

do yourself a favor and do not buy this product. i have had this washing machine for nearly a year now iv'e had many issuses with it. it takes so long to wash, for example it was say 20 minutes but then actually take over 30 minutes. and recently i almost had an issue where it nearly overflowed because it wouldnt stop washing my items. this is a poor washing machine, i do not recommend.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not buy!

Emma 11/11/2021

do yourself a favor and do not buy this product. i have had this washing machine for nearly a year now iv'e had many issuses with it. it takes so long to wash, for example it was say 20 minutes but then actually take over 30 minutes. and recently i almost had an issue where it nearly overflowed because it wouldnt stop washing my items. this is a poor washing machine, i do not recommend.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Disappointing

David 10/26/2021

for a large capacity washer it cant even clean a small load properly. so far this machine does not clean any size load properly. it's too bad samsung even sells it. in the past i have had good samsung front loaders with no complaints, but this model is the worst. this washer has been a struggle to continue to use over the last year, and after the move in a month or 2 it will be discarded.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Disappointing

David 10/26/2021

for a large capacity washer it cant even clean a small load properly. so far this machine does not clean any size load properly. it's too bad samsung even sells it. in the past i have had good samsung front loaders with no complaints, but this model is the worst. this washer has been a struggle to continue to use over the last year, and after the move in a month or 2 it will be discarded.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Disappointing

David 10/26/2021

for a large capacity washer it cant even clean a small load properly. so far this machine does not clean any size load properly. it's too bad samsung even sells it. in the past i have had good samsung front loaders with no complaints, but this model is the worst. this washer has been a struggle to continue to use over the last year, and after the move in a month or 2 it will be discarded.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

poor design

Madeleine 9/8/2021

this machine does not wash well, regardless of size of load, number of rinses, amount of soap, water fill, or type of laundry. i washed a big blanket, a small one, a pillow, socks, and towels. i used the deep fill option and extra rinse. all of the laundry came out feeling gritty. the dog blanket still had dirt on it, after three washes. the pillow only got partially wet. the towels had dog hair on them and still smelled. this machine simply does not clean. this machine has the same outcome as the broken machine. it just soaks the laundry and rinses. the holes are so small that nothing rinses out of the tub. dog hair spreads evenly through the load. i bought a washing machine that does not wash laundry. samsung told me via text it is not thier problem the product does not work.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

poor design

Madeleine 9/8/2021

this machine does not wash well, regardless of size of load, number of rinses, amount of soap, water fill, or type of laundry. i washed a big blanket, a small one, a pillow, socks, and towels. i used the deep fill option and extra rinse. all of the laundry came out feeling gritty. the dog blanket still had dirt on it, after three washes. the pillow only got partially wet. the towels had dog hair on them and still smelled. this machine simply does not clean. this machine has the same outcome as the broken machine. it just soaks the laundry and rinses. the holes are so small that nothing rinses out of the tub. dog hair spreads evenly through the load. i bought a washing machine that does not wash laundry. samsung told me via text it is not thier problem the product does not work.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

poor design

Madeleine 9/8/2021

this machine does not wash well, regardless of size of load, number of rinses, amount of soap, water fill, or type of laundry. i washed a big blanket, a small one, a pillow, socks, and towels. i used the deep fill option and extra rinse. all of the laundry came out feeling gritty. the dog blanket still had dirt on it, after three washes. the pillow only got partially wet. the towels had dog hair on them and still smelled. this machine simply does not clean. this machine has the same outcome as the broken machine. it just soaks the laundry and rinses. the holes are so small that nothing rinses out of the tub. dog hair spreads evenly through the load. i bought a washing machine that does not wash laundry. samsung told me via text it is not thier problem the product does not work.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Tries to be too smart. Doesn't get clothes clean.

Elizabeth 7/28/2021

they tried to make this machine too smart and ended up with something that doesn't just wash clothes. with big loads the top/middle part of the load sometimes doesn't even get wet by the end of the cycle. any stains or dirty areas that are on the top of the load never end up submerged. this picture was taken towards the end of a normal cycle. the sheets on the top aren't even close to being in water. there's a small spot on top that hasn't had a chance to be washed. i was excited to get a machine that uses less water but when you have to wash something twice it certainly isn't worth it. i have also had issues with the cycles not working correctly. i set a load to spin cycle and it filled the entire tub with water, drained, repeat over and over.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Tries to be too smart. Doesn't get clothes clean.

Elizabeth 7/28/2021

they tried to make this machine too smart and ended up with something that doesn't just wash clothes. with big loads the top/middle part of the load sometimes doesn't even get wet by the end of the cycle. any stains or dirty areas that are on the top of the load never end up submerged. this picture was taken towards the end of a normal cycle. the sheets on the top aren't even close to being in water. there's a small spot on top that hasn't had a chance to be washed. i was excited to get a machine that uses less water but when you have to wash something twice it certainly isn't worth it. i have also had issues with the cycles not working correctly. i set a load to spin cycle and it filled the entire tub with water, drained, repeat over and over.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Horrible machine: Do Not Buy!

Brent Clanton 6/16/2021

this is the non-agitator model, and it's got me pretty agitated! this machine does not get our clothes clean! even with the additional water setting (and how is that efficient??), clothes still do not smell clean, and some dirty stains remain in the fabric. running the extra wash cycle increases the running time to nearly two hours (again, how is that energy efficient?). stick to making smart phones; your washing machines don't make the grade.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Fun to watch cycles

cretepat 3/28/2021

I bought this machine and it was delivered Feb 6th 2021. I wanted white and detergent dispenser and this fit the criteria. Since it has a window for watching, I realized that the soap (HE) was lying on top of the clothes and never really washed away, no matter how many rinses I chose. Was especially visible on the darker items. This was also true with the deep fill cycle. I use the recommended amt. of soap and have started using even less but results are the same. Very disappointed in product. Recommend to another buyer...no way!
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features

Cherie 3/24/2021

I am very happy with the washing machine and will recommend to everyone
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Product

kwas75 3/24/2021

Easy to use and provides great results. Not too loud and the runs smoothly.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great washer at great price

Subuy21 3/24/2021

I bought this washer two months ago and to tell you the truth, this machine is one of the best things I have ever bought. It runs very quietly and efficiently. Pleasant design with transparent lid and easy directions.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Washer

Blue 3/24/2021

I am so happy with this washer. It is quiet and so easy yo use and can withhold large loads.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Super easy to use.

Amybarron1978 3/1/2021

We bought this set and we are very happy. The only thing I would wish for differently would be the time it takes per cycle. I wish it was faster.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Roomy and Awesome

Matt 2/27/2021

we switched from a front loader to this top loader without agitator. this washer holds almost twice as much as our last! it does use a little more water, but it seems our clothes come out cleaner and smelling fresher. i use the active waterjet more than i thought i would and glad to have that feature. i didn't realize that was something i needed! this washer also seems to vibrate less during the spin cycles, but that may be due to we balanced the feet better this time. the only con is the finished chime is annoying long. loving this washer so far.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Excellent features

George 21 2/25/2021

My wife bought this washer along with the matching dryer. The washer is excellent. The features include deep fill for a variety of wash cycles.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Awesome Washer!

kfans 2/25/2021

I had to purchase a new washer in the fall of 2020; checked out all reviews and this washer seemed to fit the bill for all of our needs. We haven't had any issues, works great, love the little melody it plays when the cycle is done and the deep water cycle is definitely a perk!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Problem solved

uri2912 2/25/2021

WE BOUGHT THIS ABOUT A YEAR AGO AND SINCE THE FIRST DAY IT HAS BEEN DOING A MAGNIFICENT JOB ✨
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

washed good

isai 2/24/2021

It washes the clothes well even uf yhe clothes is real dirty
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Good washer

Washer 2/24/2021

Very happy with the washer. I would recommend it to anyone.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great design with excellent features.

Froggy1641 2/24/2021

I bought this machine about a month ago to replace a GE which crashed. This is a awesome washer so I went back and got the dryer to have the matching set. They are both excellent machines
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 
5 Stars

Love it!

Natasha 2/24/2021

I love this machine! I am able to do "parental locks" to have the settings set for different loads. That makes it so easy for my child to do laundry.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Easy to use and cleans well!

Supcake 2/24/2021

Super easy to use, cleans well, and it's a great product!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Exactly as Advertised

Chr15j16 2/24/2021

Does what's needed and that's pretty much all I was looking for. Great product.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great washer

Hamzaa 2/24/2021

Im so happy with our washer we get it before about year
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

My wife and I love it!

Garysl 2/24/2021

We need a new washer and decided on a Samsung and now we are getting the matching dryer!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Product!

Jashawn 2/24/2021

I bought this washing machine almost a year ago. Me and my wife love it! Easy to use and cleans great! Super quiet.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

large capacity

cocopud 2/2/2021

this washer is great so far. it is large and i do one load of wash every few weeks. it is quiet and easy to use. the only thing that puzzles me is to why it takes longer to wash a load on cold water as opposed to hot water.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Id take the pass

Jason 1/1/2021

im confused how a quick wash takes over an hour. and that a normal wash takes about 2.5 hours. how is this efficent? its cool for the money, but takes forever to wash. now its only a couple months old, and makes a horrible noise when it comes to a stop. most likely would not reccomend. sadly disappointed.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Gets clothes clean, but takes too long!

DMac 12/30/2020

It took me several weeks of comparison shopping to finally decide on my new Samsung washer. It had most of the features I wanted, and it went on sale. It does a really good job of getting my clothes clean. There is no odor left. It has a very large tub, and lets me choose "deep fill" if needed for a full load. It does have several settings depending on what you need to wash. However, it also takes 2-3 times longer to wash items than I was used to with my old washer! Just choosing a "normal" wash starts at about an hour, and then as soon as you add "fabric softener" as a choice it adds at least another 30 min to any washing. I wish I had gotten the washer with the "Express Wash" cycle! Also, mine has the water release to pre-wash an item, but I haven't even used it yet in 3 months.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DOA and slap in the face.

Joon 12/28/2020

there are two things about purchasing a samsung top load washer. first, the washer was doa, returned within the first week, well over two months since, i am yet to receive the refund without explanation! second, the quality and attitude of customer service are the worst in my experience! it's nearly impossible to get to the right person so anticipate a solid 2 hours for each call. even when you get through, the apathetic attitude and lack of knowledge by the service reps are just embarrassing. they played phone tag, often intentionally leaving me on a black hole of hold! they belittle you as if you need to beg for help. save yourself some headache and money by shopping elsewhere if you're committed to buying a samsung product.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Pick a different one

SlOmo 12/28/2020

i have had this over a year. the design looks nice but there is an inner lip that constantly catches my elbow when moving clothes to the dryer. there is always dirt and marks left on clothes and in the washer so i constantly have to wash clothes twice. it has a self clean mode which seems neat but it is very annoying to have my hot water heater completely drained to clean a washer. when i first got this, i didn't know that it had a self clean mode that had to be used and i was stuck bucket draining the entire washer with my half cleaned clothes in it just so it could self clean. i highly recommend you pick a different one so you don't end up like me stuck with a bad washer
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DOA and slap in the face.

Joon 12/28/2020

there are two things about purchasing a samsung top load washer. first, the washer was doa, returned within the first week, well over two months since, i am yet to receive the refund without explanation! second, the quality and attitude of customer service are the worst in my experience! it's nearly impossible to get to the right person so anticipate a solid 2 hours for each call. even when you get through, the apathetic attitude and lack of knowledge by the service reps are just embarrassing. they played phone tag, often intentionally leaving me on a black hole of hold! they belittle you as if you need to beg for help. save yourself some headache and money by shopping elsewhere if you're committed to buying a samsung product.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DOA and slap in the face.

Joon 12/28/2020

there are two things about purchasing a samsung top load washer. first, the washer was doa, returned within the first week, well over two months since, i am yet to receive the refund without explanation! second, the quality and attitude of customer service are the worst in my experience! it's nearly impossible to get to the right person so anticipate a solid 2 hours for each call. even when you get through, the apathetic attitude and lack of knowledge by the service reps are just embarrassing. they played phone tag, often intentionally leaving me on a black hole of hold! they belittle you as if you need to beg for help. save yourself some headache and money by shopping elsewhere if you're committed to buying a samsung product.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

DOA and slap in the face.

Joon 12/28/2020

there are two things about purchasing a samsung top load washer. first, the washer was doa, returned within the first week, well over two months since, i am yet to receive the refund without explanation! second, the quality and attitude of customer service are the worst in my experience! it's nearly impossible to get to the right person so anticipate a solid 2 hours for each call. even when you get through, the apathetic attitude and lack of knowledge by the service reps are just embarrassing. they played phone tag, often intentionally leaving me on a black hole of hold! they belittle you as if you need to beg for help. save yourself some headache and money by shopping elsewhere if you're committed to buying a samsung product.
Originally posted on Samsung.com

No, I do not recommend this product

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Features

 

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1 Stars

Terrible machine, terrible customer service.

Greg 12/15/2020

new machine bought at lowes. within 3 months the washer started looping through rinse/spin cycles, repeating for hours before ending, leaving the clothes very wet. filed a service request online. never received confirmation. tried another service request but 'one already exists'. phoned the customer service, who could not find my initial request, but created a new one. tech initially told me it was user error, that i needed to know the weight of the load to select the appropriate spin speed. i pushed back. they then ran tests and concluded that it was a bad control board, which had to be ordered. they rescheduled. tech and replaced pcb. still had the same error. samsung now saying that the drain pipe is not high enough. repair techs doubt that is the issue. still not working. do not buy.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

great machine

steve 12/8/2020

Have it about a month very nice machine, very large tub
Originally posted on Samsung.com

Yes, I recommend this product

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2 Stars

Washer leaks from underneath from day 1

David 12/4/2020

i bought the washer from sam's club online. delivery and setup were good. however, the washer leaks from day 1, even when the washer is in the idle state. i checked all the hose connections and they are good. i have called samsung service. i will see if the issue can be fixed. it would be a pain in the neck to replace this one. until the issue is fixed, i would hesitate to recommend this washer to my friend.
Originally posted on Samsung.com

No, I do not recommend this product

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2 Stars

Malfunctions

JonG 12/2/2020

brand new washer, not even 6 months old and most times doesn't work. already had someone from samsung take a look and problems still occur. doesn't spin, doesn't drain.
Originally posted on Samsung.com

No, I do not recommend this product

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Features

 

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5 Stars

Love it!!!!

Tammy 11/29/2020

I bought my washer a month ago and love it. The top is plastic so I don't have to worry about it rusting if I spill bleach
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

Energy efficient

momcat 11/24/2020

We bought this washer and dryer 14 months ago. It seems like a very good purchase.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Love this washer

Dromero 11/21/2020

I bought this washer for my new house and so far I can say is my best purchase yet.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Love this washer

Dromero 11/21/2020

I bought this washer for my new house and so far I can say is my best purchase yet.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Love this washer

Dromero 11/21/2020

I bought this washer for my new house and so far I can say is my best purchase yet.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

2 recalls and no longer works

Vcdylan 11/16/2020

So about 4 years of owning it huge recall was done on top loaders. Samsung was quick on getting someone out to fix the recall. I would say a month or less washer complete stops working. It took 8-12 visits over the course of a year to get it back up and running. So about a year and half of it working it no longer works again shakes and water never stops running on it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value